• The processing time for your order may vary, and most orders are shipped within 3 days and expected to arrive between 2-12 business days within the United States and 10-30 business days for international.

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• Our top priority is to ensure accurate and timely delivery. You can edit your order within 24 hours from your confirmation email and order status page, our footer menu, or the contact us page. Make sure to double-check your order before submitting. After 24 hours, no further edits will be allowed. 

• All of our products are made to order, which means we only produce them once you place an order, so we do not keep stock and therefore we DO NOT accept exchanges, returns, refunds or cancellations. 
• Find out more on our refund policy.

• We ship our orders from the US, either California, Texas or Virginia, whichever closest to your location.

• We accept all major Visa, Mastercard, American Express, Discover debit and credit cards, as well as Apple Pay and Google Pay.

• We use the latest SSL encryption to protect your personal information. Our payment provider, Stripe, is Level 1 PCI certified (the highest level attainable) and uses the highest level of encryption to ensure all payments are safe. Your information is handled with the utmost security and privacy.

FAQs